If you are sharing an item with students via our Google Drive Integration you may run into the following screen:

If you are a teacher and running into this issue, double check that you are signed into the same Gmail account you used to originally send out the assignment. If yes, verify the sharing permissions for the attachment. If you were not logged into the correct email and then sign into the desired Gmail, make sure to refresh Kiddom. If the problem persists, contact us at
support@kiddom.co

Lastly, if you are a co-teacher with edit or view permissions, the document owner will have to give you permission to access the original final. The original document owner can give you permission by either clicking share and entering your Gmail address on the top right of the document, or you can click "Request Access" if the document has already been shared. 


Did this answer your question?