What If A Student Forgets Their Password?

In order to ensure private information remains private, Kiddom does not have access to any passwords once they've been set. However, if your student is having trouble signing in then teachers have the ability to help students reset their passwords. Here's how:

First, have the student click on the 'Forgot Password?' button on the Sign In page here. Students will need to enter their email address.

A link will be sent to the student's e-mail with instructions on how to reset their password. If the student doesn't see the email address, be sure to have them check their spam or trash folders.

Need additional support? Feel free to contact our Kiddom Support Team using the in-app chat or by emailing support@kiddom.co.

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