What If A Student Forgets Their Password?

If your school or district uses an integration system, such as Clever or Classlink, all users should login through their school's portal. The following information only applies to manually rostered school systems.

In order to ensure private information remains private, Kiddom does not have access to any passwords once they've been set. However, if your student is having trouble logging in, teachers have the ability to help students reset their passwords. Here's how:

First, have the student click on the 'Forgot Password?' button on the Sign In page here. Students will need to enter their email address.

A link will be sent to the student's e-mail with instructions on how to reset their password. If the student doesn't see the email address, be sure to have them check their spam or trash folders.

Need additional support? Feel free to contact your Customer Service Manager or our Kiddom Support Team by emailing support@kiddom.co.