Real Time Support for Teachers


We provide live chat support for educators from 9 AM to 5 PM ET, Monday to Friday. You can reach out to us by using the blue question mark bubble in the bottom left corner of the Kiddom platform or by sending an email to support@kiddom.co.

Dashboard screenshot showing a

Support for Students

We do not offer real-time support for students. In case a student encounters technical issues, teachers or administrators should get in touch with our support team.

Ongoing Support for Customers

Each account is assigned their own Customer Success Manager (CSM) who will collaborate with the school or district to ensure a seamless onboarding process, conduct onsite or digital professional learning sessions, and provide synchronous and asynchronous support throughout the academic year.

The Success Team is dedicated to ensuring that our partner schools and districts can attain their academic objectives using Kiddom. Your CSM will be the primary point of contact for administrators and teachers and will serve as an advisor to ensure success throughout the partnership with Kiddom.

To learn more, please reach out to your CSM or our support team at support@kiddom.co to inquire about the professional learning opportunities available to school and district clients.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us

Related Articles